When a client or guest walks into your establishment, you want them to have the best possible experience. Their experience often starts at the front desk where they can get all the information they need. That’s why good front desk ambassadors are essential to ensure you have a good impression on prospective clients.
At Delta Five Security, we provide experienced and well-trained desk ambassadors. They can handle all kinds of clients with calm efficiency. As an experienced security guard company, we understand how to manage visitors and control the flow of traffic. We understand just how vital customer service and assistance can be in the success of a business.
Going the Extra Mile
Customer service is all about anticipating the customer’s needs and being prepared to assist them in every way possible. As experienced front desk ambassadors, we go the extra mile to make sure all of your clients and guests are comfortable. Our professionals can provide a very personalized and reliable service.
Our ambassadors are also very vigilant and understand the importance of security. They quickly make note of any kind of suspicious behavior and activity, which can help maintain the safety of the premises.
What Do Front Desk Ambassadors Do?
Our front desk ambassadors are trained to carry out a wide range of jobs and can alter their services based on the client’s requirements. Here’s a look at what they can do for you:
- Greet guests or customers warmly when they enter the property.
- Assist the guests with their requirements and make note of their activity.
- Provide assistance for reasonable requests.
- Answer questions that the guests might have.
- Assisting during medical emergencies and accidents.
Our professionally dressed and trained front desk ambassadors are also an effective deterrent. They can help prevent infractions. If you’re looking for a reliable security guard company with a great team of front desk ambassadors as well, don’t hesitate to contact us at Delta Five Security.
State of Art Technology
We utilize state of the art automated systems and GPS technology to monitor our officers’ performance and streamline communications with management with the use of an online management reporting system that allows managers timely access to reports and issues of concern, including parking enforcement, maintenance and safety issues.